Winching requires special equipment to safely complete the job. Please provide more details.
Winching requires special equipment to safely complete the job. Please provide more details.
Winching requires special equipment to safely complete the job. Please provide more details.
Parking garages often require specialized equipment. Please provide as much detail as possible so we can dispatch the proper vehicle.
Your card will be temporarily authorized. The final amount is subject to change based on the actual service and market conditions. You will only be charged when the service is complete.
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Need to speak with a friendly HONK Support representative for assistance?
HONK is the fastest, easiest way to get the best price when you need a tow or roadside assistance. Get help with just a few taps from your phone.
We search thousands of nearby trucks and find you the fastest service and best price. No membership fees. No haggling. No cash involved.
Ordering with HONK is easy. Simply follow these steps:
HONK is a cashless application. You must use a credit or debit card.
Our ETA is a best effort time frame.
If your truck does not arrive within 15 minutes of the ETA, we want to know about it! We review all customer ratings and reviews. Email us with questions at customersupport@honkforhelp.com.
HONK regularly reviews customer ratings and driver feedback to ensure high quality, highly rated service.
We actively seek feedback for every ride, and take this feedback very seriously.
If you ever have questions or feedback about your experience, Community Managers are standing by to help at customersupport@honkforhelp.com.
HONK charges the following for job cancellation:
You will be charged the full amount of the quoted service price for any of the following reasons:
While you are entering your information, our app works with nearby roadside professionals (from our network of 45,000 companies) to find trucks available to service you quickly at the best rate. Once you have checked out, the local partner will reach out to you directly.
Need to speak with a friendly HONK Support representative for assistance?
Requesting your roadside service with HONK is easy and takes just a few quick minutes. Once your policy and vehicle details have been verified, follow the simple steps provided to select the service you require, click on your location, and answer any applicable questions.
Once we’ve received all your details, you can view the real-time status of your service right on your smartphone.
If you need assistance requesting your roadside service, please contact HONK Support at any time to speak with a live representative.
You will need to provide a location for where your vehicle should be towed.
If you do not have a repair shop, home, or office location in mind, please contact HONK Support who can assist.
It is your responsibility to ensure that the location is open and willing to accept your vehicle on arrival otherwise you may be responsible for any additional storage and/or tow fees.
Refer to your policy declarations page or HONK agent for specific coverage details.
If you do not have roadside coverage, or if your requested service is in excess of your coverage, you can still request service. For any services that are not covered by your policy you will be required to make payment via credit or debit card.
Reimbursement Instructions: To submit for reimbursement consideration, please forward your receipt via email to myclaim@farmersinsurance.com or fax to 877-217-1389, be sure to include your name, policy number, phone number, date of service, & vehicle information.