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    Help

    General

    What is HONK?

    HONK is the fastest, easiest way to get the best price when you need a tow or roadside assistance. Get help with just a few taps from your phone.

    We search thousands of nearby trucks and find you the fastest service and best price. No membership fees. No haggling. No cash involved.

    How to order roadside service on HONK!

    Ordering with HONK is easy. Simply follow these steps:

    1. Set your location: Once we know where you are, we can find nearby trucks to help you.
    2. Choose towing or roadside: Select "tow" when your car cannot move, or is unsafe to drive and needs to be "carried" away. "Roadside" means you need a tire change, fuel or other fluids, a jump start, or you locked your keys in the car. If you need roadside service, proceed to step 4.
    3. Tow: Set your destination and we'll provide an accurate price (including taxes and tip). To set the destination, use the grey map markers or list of auto repair facilities, or enter any address.
    4. Confirm your order: Click the "Order Service" button.
    5. Payment: Enter your personal details and credit card. Your total price includes all taxes and tip. You will not need to pay your driver.

    FAQ

    What payment methods are accepted?

    HONK is a cashless application. You must use a credit or debit card.

    Where is my truck?

    Our ETA is a best effort time frame.

    If your truck does not arrive within 15 minutes of the ETA, we want to know about it! We review all customer ratings and reviews. Email us with questions at support@honkforhelp.com.

    How does HONK ensure the quality of my ride?

    HONK regularly reviews customer ratings and driver feedback to ensure high quality, highly rated service.

    We actively seek feedback for every ride, and take this feedback very seriously.

    If you ever have questions or feedback about your experience, Community Managers are standing by to help at support@honkforhelp.com.

    What is HONK's cancellation policy?

    HONK charges the following for job cancellation:

    • Within 5 minutes of job dispatch time: $0
    • After 5 minutes of job dispatch time and prior to driver arriving on scene: $30

    You will be charged the full amount of the quoted service price for any of the following reasons:

    • Driver is on scene and you decide to cancel for any reason.
    • Driver determines you have inaccurately stated the conditions of your vehicle and that the cost of service will be higher than initially quoted and you elect to cancel the service.
    • You are GOA (Gone On Arrival) and/or fail to cancel the service at all.

    Who is coming to help me?

    While you are entering your information, our app works with nearby roadside professionals (from our network of 45,000 companies) to find trucks available to service you quickly at the best rate. Once you have checked out, the local partner will reach out to you directly.

    Please select a service to see a
    Price and ETA
    HONK can provide any type of Tow or Roadside service.
    We will call you after you submit your request to get more information about your issue and provide you with an accurate estimate.
    Lockout Service Price
    $50
    per hour + $5 per mile towed*
    * If tow is necessary
    + $5/mile
    Includes 3 gallons
    Typical ETA 45 min
    Credit card payments only
    Ok
    Is your vehicle stuck?
    Answer Yes below if:
    • You are stuck in snow, mud, grass, sand or water
    • You have slid off the road
    • One or more wheels have no traction
    Yes
    No
    Battery
    Tire
    Tow
    Lockout
    Fuel
    ROADSIDE ASSISTANCE, SIMPLIFIED
    GET HELP NOW
    AFFORDABLE PRICES
    EASY
    FAST SERVICE
    Roadside Assistance